Cookie Policy
Last updated: April 20261. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help websites work properly, remember your preferences, and provide information to website owners about how their site is used. Cookies cannot carry viruses or install malware on your device.
2. How We Use Cookies
We use cookies for three purposes:
- Essential operation — to make the website work correctly
- Analytics — to understand how visitors use our site so we can improve it
- Marketing — to measure the effectiveness of any advertising campaigns
3. The Cookies We Use
| Cookie Name | Type | Purpose | Duration |
|---|---|---|---|
| tcb_consent | Essential | Stores your cookie consent preferences so we don't ask again on every visit | 1 year |
| _ga | Analytics | Google Analytics — distinguishes unique users and sessions on our website | 2 years |
| _ga_* | Analytics | Google Analytics — stores and counts page views | 2 years |
| _gid | Analytics | Google Analytics — distinguishes users across sessions | 24 hours |
| _gcl_au | Marketing | Google Ads — used to store and track conversions from Google advertising | 3 months |
| _fbp | Marketing | Facebook Pixel — tracks visits across websites for advertising purposes | 3 months |
Note: We only set Analytics and Marketing cookies if you have given consent via our cookie banner.
4. Essential Cookies
Essential cookies are necessary for our website to function. They do not require your consent under UK law (PECR). Without these cookies, certain features of the site would not work. You cannot opt out of essential cookies.
5. Analytics Cookies
We use Google Analytics to help us understand how visitors find and use our website — for example, which pages are most popular and how long people stay. This data is aggregated and anonymous; it does not identify you personally. Analytics cookies are only set with your consent.
You can also opt out of Google Analytics across all websites by installing the Google Analytics Opt-out Browser Add-on.
6. Marketing Cookies
Marketing cookies may be set if we run advertising campaigns via Google Ads or social media platforms. These help us measure whether our ads are working. They are only set with your consent.
7. Managing Your Cookie Preferences
You can manage or withdraw your cookie consent at any time in the following ways:
- Our cookie banner — when you first visit the site, or by clearing your cookies to see it again
- Your browser settings — most browsers allow you to refuse or delete cookies. See your browser's help section for instructions
- Third-party opt-out tools:
- Google: adssettings.google.com
- Facebook: facebook.com/settings?tab=ads
- All EU/UK advertising: youronlinechoices.com
Please note that disabling certain cookies may affect the functionality of this website.
8. Third-Party Cookies
Some cookies on our site are set by third-party services (such as Google and Facebook). We do not control these cookies — please refer to the relevant third party's privacy policy for more information.
9. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for regulatory reasons. Please check this page periodically for updates.
10. More Information
If you have any questions about our use of cookies, please contact us:
Trowbridge Plumbing & Heating Services
Email: [email protected]
For general information about cookies visit aboutcookies.org.
To learn about your rights under UK GDPR visit the ICO at ico.org.uk.